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Area Operations Manager @ Muthoot FinCorp (MFL)

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 Area Operations Manager

Job Description

Skillset & Competencies

  • Visiting branches and rendering necessary support for continuous improvement
  • Render necessary support to branches to ensure data quality/data enrichment
  • Render necessary support to branches enhance digital adoption
  • Render necessary support to branches on Product queries, technical issues regarding Gold Loans, SME loans and TPP
  • Centralized coordination of KYC maintenance & ensuring quality assurance
  • Verification and clearance of documents as per checklist prior to sanction of Gold loans.
  • Handling customer queries and resolving grievances as per customer service standard
  • Initiate necessary action for settlement of accounts involved in internal and external fraud in consultation with respective stakeholders
  • Necessary assistance to ensure hassle free NCD and Forex Operations

Job Classification

Industry: NBFC
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations Manager
Employement Type: Full time

Contact Details:

Company: Muthoot FinCorp (MFL)
Location(s): Hyderabad

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Keyskills:   Branch Operations Gold Loan Operations Operations Management Branch Banking Operations

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₹ 4-4.5 Lacs P.A

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Muthoot FinCorp (MFL)

\n\nMacquarie is a global financial services group operating in 32 markets in asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.