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IntouchCX Mega Walkin Drive -International Chat Support

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 IntouchCX Mega Walkin Drive -International Chat Support

Job Description

About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Roles & Responsibilities

  • Must have excellent verbal and written communication skills
  • Should be capable of handling customer queries through live chat in real time
  • Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy
  • Handling customer concerns and addressing

Eligibility criteria

  • Must have at least 6 months of experience in International chat support
  • Typing speed should be more than 32 WMP with 90+ accuracy
  • Should be able to join Immediately
  • Pursuing candidates or severing notice period candidates are not eligible
  • Should be flexible in working as per business requirement ( Night shifts/ Graveyard shifts)

Perks & Benefits

  • Transportation provided with in 25kms hiring radius
  • PF
  • ESI
  • Performance based Incentives

Work Location - LIB, Kokapet.

Interested candidates can walk-in to above location

Mandatory- Carry the Hard copy of resume along with Aadhar Card

Mode of Interview - Face to Face

Time: 11:30 AM

Walk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall.

( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA )


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Chat Process BPO Communication Skills Customer Service Customer Support Written Communication Typing Speed Customer Care

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₹ 2.25-4 Lacs P.A

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