Benefits Administration Services Associate III
- Conduent
- 2 - 5 years
- Hyderabad
- 9 months ago
- Email to a friend
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Job Description
Benefits Administration Services Associate IIIConduent Business Services- The Position will be Remote
Excellent benefits and team atmosphere
The pay rate during training 4 weeks is $16.15, and then regular pay rate is $17.50/hr.
Monday- Friday, availability to work between 8 am- 6 pm (8 hours shift with 1hr break)
About the Benefits Administration Services Associate III role As a member of the Benefits call center team, you will help people every day by taking calls, and actively listening, while discussing retirement and survivor benefits. You will manage a steady volume of incoming customer calls while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clientu2019s success. Requirements Weu2019re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have
StatesAK, CA, CT, HI, MA, IL, MT & NY
Metro AreasMN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver.
Pay Transparency Laws in some locations require disclosure of compensation and benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business needs, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17.50/hr.Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment to******A@co*****t.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy.At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer ServiceEmployement Type: Full timeContact Details:
Company: ConduentLocation(s): Hyderabad+ View Contact
Keyskills: health insurance customer service business services pension administration benefits administration defined benefits siebel workflows retirement benefits siebel configuration determination training insurance operations life insurance payroll
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