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Customer Service Engineer @ Orange Business

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 Customer Service Engineer

Job Description

Required Skills & Experience:

  • Proven experience in SMS flow management within the telecom industry.
  • Strong understanding of telecommunication protocols: SMPP, SS7, MAP, and GT-based signaling.
  • Hands-on experience with trace tools and PCAP analysis.
  • Familiarity with SRI-SM, MO-SMS, and MT-SMS flows in multi-network environments.
  • Experience supporting roaming SMS delivery and troubleshooting.
  • Ability to work across cross-functional teams to resolve complex SMS-related issues.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Production, Manufacturing & Engineering
Role Category: Engineering
Role: Engineering - Other
Employement Type: Full time

Contact Details:

Company: Orange Business
Location(s): Noida, Gurugram

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Keyskills:   SMS flow SS7 SMPP A2P P2P

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Orange Business

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