Processor / Senior Processor (Documentation) @ Veetechnologies

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Processor / Senior Processor (Documentation)

Veetechnologies
2 - 5 years
Salem
2 years ago
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Job Description

Replying to Emails/ Skype messages received from client file managers within a time frame of 15 min.
As a part of the EXPORT DOCS TEAM, running a daily cutoff report from client logistic system and sending emails to shipper of record and file manager to push for docs to submit.
Making sure that all docs which were forwarded by clients in USA contains the message for EXPORT DOCS for processing the file.
Supplying all PRE-ALERTS to overseas agents for further processing and on carriage.
As a part of the EXPORT DOCS team, checking the internal notes given in booking.
Entering all the documents which are received in between 8:30Am to 4:30 Pm (EST) on the same day whereas processing docs received after 4:30 pm next working day on priority basis.
Submitting AES on and SI to carrier in timely manner
Verifying that all proof received from carrier is correct per DUMMY or correction prior to ETD to avoid correction fees.
Submitting SI to carrier prior to doc cut even if there is no container number as DUMMY then correcting it with SI re submit to carrier.
Receiving final approval from customer if BL ok or not and if corrections needed later, charging a fee.
Managing daily email replies and comments either to customer directly or client file managers

Job Classification

Industry: Management Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Veetechnologies
Location(s): Salem

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Keyskills: Operations Manager MIN Senior Processor US process Management Freight forwarding Aes Logistics

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Processor / Senior Processor (Documentation) @ Veetechnologies

Home > Customer Success, Service & Operations - Other