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International Travel voice process @ IGT Solutions

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 International Travel voice process

Job Description

Process: -

  • Customer Service Associate

Job Role: -

  • Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
  • Maintain a high standard of service quality, adhering to Expedia's customer service guidelines.
  • Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: -

  • Minimum HSC or equivalent; a Bachelor's degree is a plus.
  • Excellent communication skills in English, both verbal and written.

Salary: -

  • Fresher: 20182 CTC 17000 in hand
  • Experience: Upto 24312 CTC 21000 in hand.

Extra Benefits: -

  • Performance Incentives.

Shift Time & Week Off: -

  • 5 Days working, Rotational shifts ,2 Rotational Week Off.

Transport Facility: -

  • Pick-up and Drop facility available.
  • Fully vaccinated.

Interview Has been scheduled: - 9-30am To 4-00pm

IGT Solutions: -

Survey No. 30/3, 31/1 & 2A Ground floor Tower D, Weikfield IT Park nagar road viman nagar taluka haveli pune 411014

HR Nancy 8884449***

Looking for immediate joiners


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: IGT Solutions
Location(s): Pune

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Keyskills:   Good English Communication Written And Oral Communication International Non Voice Verbal Communication International Voice Process Non Voice Process Voice Process

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₹ 2.25-3 Lacs P.A

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...