International Travel voice process @ IGT Solutions

Job Description

Process: -

• Customer Service Associate

Job Role: -

• Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
• Maintain a high standard of service quality, adhering to Expedia's customer service guidelines.
• Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: -

• Minimum HSC or equivalent; a Bachelor's degree is a plus.
• Excellent communication skills in English, both verbal and written.

Salary: -

• Fresher: 20182 CTC 17000 in hand
• Experience: Upto 24312 CTC 21000 in hand.

Extra Benefits: -

• Performance Incentives.

Shift Time & Week Off: -

• 5 Days working, Rotational shifts ,2 Rotational Week Off.

Transport Facility: -

• Pick-up and Drop facility available.
• Fully vaccinated.

Interview Has been scheduled: - 9-30am To 4-00pm

IGT Solutions: -

Survey No. 30/3, 31/1 & 2A Ground floor Tower D, Weikfield IT Park nagar road viman nagar taluka haveli pune 411014

HR Nancy 8884449***

Looking for immediate joiners

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Keyskills:   Good English Communication Written And Oral Communication International Non Voice Verbal Communication International Voice Process Non Voice Process Voice Process