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Assistant Manager - Human Resource @ ETERNAL

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 Assistant Manager - Human Resource

Job Description

Role & responsibilities


1. Recruitment & Staffing:

  • Drive end-to-end hiring for warehouse roles by collaborating with manpower vendors for timely fulfilment of staffing needs.

2. Vendor Management:

  • Onboard, evaluate, and manage manpower vendors to ensure service quality and compliance.
  • Track vendor performance and ensure adherence to SLAs and statutory compliance from vendor partners.

3. Workforce Planning:

  • Forecast and plan manpower requirements based on business volumes and peak season demands.
  • Track absenteeism, attrition trends, and proactively backfill positions.

4. Attendance & Leave Management:

  • Manage leave and overtime records, ensuring timely payroll inputs.
  • Address discrepancies and coordinate with payroll teams for resolution.

5. Employee Engagement & Retention:

  • Conduct regular employee connect sessions to boost morale and reduce attrition.
  • Identify attrition causes and initiate retention strategies including recognition, grievance handling, and workplace improvements.

7. Data Management & Reporting:

  • Maintain up-to-date employee records.
  • Generate HR reports on hiring, attrition, attendance, compliance, and other key metrics.
  • Support audits and ensure documentation is always audit-ready.

  • Prepare regular MIS and dashboards for internal review and reporting.

Preferred candidate profile


  • MBA graduate

  • 4+ years of HR experience in a warehouse/logistics/FMCG setup.
  • Proficiency in MS Excel.
  • Ability to work in a dynamic, fast-paced environment with flexibility and ownership.

Job Classification

Industry: Courier / Logistics
Functional Area / Department: Merchandising, Retail & eCommerce
Role Category: eCommerce Operations
Role: eCommerce Operations - Other
Employement Type: Full time

Contact Details:

Company: ETERNAL
Location(s): Chennai

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Keyskills:   Attrition Management Data Management Hiring Workforce Planning Team Management Vendor Management Attendance Management

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ETERNAL

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