Job Description
Chennai Walk In-Associate / Sr. Associate - OperationsFull-timeCompany DescriptionWNS Global Services Inc. (NYSEWNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the groups over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.Our mission as an organization is guided by our CIRCLE of ValuesClient First, Integrity, Respect, Collaboration, Learning, Excellence.
About The Role Handling Back office processes, providing solution to customers across various industries like Travel, Insurance and Banking clients in Non-Voice processes.
QualificationsOnly Non Technical Graduates
Fresher or 1 years and above Experience with in BPO with specific to Travel, Insurance, Utilities or Customer Support domain will be an added advantage and Experienced candidates will be considered for Sr. Associate roles.
System working knowledge requiredBasic Computer Knowledge (Citrix, ADUC, Windows OS, basic internet and web-based applications
Language proficiency (English) - Good/ Excellent
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Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations Support
Role: Operations Support - Other
Employement Type: Walk-ins
Contact Details:
Company: WNS Holdings
Location(s): Pune
Keyskills:
logistics
customer support
shipping
operational excellence
citrix
project management
operations management
program management
business analysis
financial services
retail
business process management
delivery management
manufacturing
agile
internet