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Customer Support Chat Representative - BPO Non Voice @ Talent Acquaintance

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 Customer Support Chat Representative - BPO Non Voice

Job Description

Dear Aspirants,


Launch your career with a prestigious multinational BPO company.


Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad, Gujarat. you will play a vital role in adding a human touch to our business.


Job Location: Ahmedabad (Work From Office)


Role & responsibilities


  • As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support.
  • Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction.
  • Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately.
  • Resolve customer issues and complaints effectively while ensuring a positive customer experience.

Preferred candidate profile

  • Excellent written communication skills in English.
  • Qualification- Any Graduate/12th pass/10+3 Years Diploma
  • Willingness to work in rotational shifts, including night shifts and weekends.

Perks and benefits

  • 5 days working with rotational week off.
  • Competitive salary with performance-based incentives.
  • Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits.
  • Free Cab facility for night shifts.
  • Overtime and night shift allowances (subject to business requirements).
  • Subsidized Meals
  • Opportunity to work in a fast-paced, dynamic environment.
  • Professional development and growth opportunities.
  • Maternity Leaves/Paternity Leaves benefits

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Talent Acquaintance
Location(s): Nagpur

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Keyskills:   Excellent Communication skill in English Bpo Customer Service International Non Voice Back Office Support International Chat Process Chat Process

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₹ -4.25 Lacs P.A

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Talent Acquaintance

Reach out for more information; HR Ankita - 9395933421