Hiring For Bpo-customer Service Executive_navi Mumbai @ V Soft Consulting

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Hiring For Bpo-customer Service Executive_navi Mumbai

V Soft Consulting
1 - 3 years
Mumbai
9 months ago
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Job Description

Hiring For BPO- Customer Service Executive _Navi Mumbai

Location:-Navi Mumbai.

Exp:-1 to 3 years

Notice Period:- Immediate

Office Address:-

CBD Belapur Railway Station, Sector 11, Navi Mumbai.

JD"-

Responsibilities

Make outbound calls to existing / potential customers.
Address customer inquiries and provide information about Mutual Fund products or services.
Resolve customer issues or complaints in a professional and timely manner.
Upsell or cross-sell products or services to increase sales revenue.
Keep accurate records of all customer interactions and update the customer database.
Follow up with customers to ensure satisfaction and encourage repeat business.
Provide feedback to the customer service team regarding customer concerns or trends.
Adhere to company policies and procedures during customer interactions.

Qualifications

Any Graduate, with previous experience in customer service or sales roles.
Excellent verbal and written communication skills.
Strong problem-solving and negotiation abilities.
Ability to handle and resolve customer complaints effectively.
Ability to work well in a team and collaborate with colleagues.
Ability to handle high call volumes and work in a fast-paced environment.
Flexibility to work.

Skills

Excellent communication skills
Customer service orientation
Problem-solving skills

Interested candidates Please share your resume to mk****u@vs************g.com

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: V Soft Consulting
Location(s): Mumbai

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Keyskills: BPO Outbound Process Outbound Calling Voice Process

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₹ 1.25-2.75 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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V Soft Consulting

V-Soft Consulting Corporation Private Limited

Hiring For Bpo-customer Service Executive_navi Mumbai @ V Soft Consulting

Home > Customer Success, Service & Operations - Other