Customer Relations Manager
- Ryss Consultants
- 4 to 8 Yrs
- Mysore
- 6 years ago
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Job Description
CUSTOMER RELATIONS MANAGER - LADY
Build relationships with key employees among customers
Create plans to address clients business needs
Advise clients on creating profitable processes
Schedule regular meetings with customers to ensure they are satisfied
Act as point of contact for complaints and escalate issues as appropriate
Help sales team up-sell or cross-sell services and products
Ensure both the company and clients adhere to contract terms
Study competition to find new ways to retain customers
Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers needs
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by up selling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Knowing your competition and strategizing accordingly.
Employement Category:
Employement Type: Full timeIndustry: Hotel / RestaurantRole Category: Marketing / CommunicationFunctional Area: Not ApplicableRole/Responsibilies: Customer Relations ManagerContact Details:
Company: Ryss Consultants LlpLocation(s): Mysore
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Ryss Consultants
E. RAVINDRARYSS CONSULTANTS LLPBANGALORERECRUITMENT CONSULTANTS IN INDIA9900014428080-43713679
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