Direct walk-in US International Voice Process Freshers - 16k TH
- Medusind
- 0 - 5 years
- Chennai
- 8 months ago
- Email to a friend
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Job Description
US- International Voice Process - Dental Medusind Solutions
Job Description: We are looking for an US- International Voice Process - Dental to join our dynamic team at Medusind Solutions. As a Trainee, you will be responsible for assisting with medical billing and revenue cycle management processes. This is an excellent opportunity to gain hands-on experience in the US healthcare industry while developing your analytical and communication skills.
Key Responsibilities:
- Follow up with insurance companies on outstanding claims to ensure timely payments.
- Analyse denied claims and work on resolving discrepancies.
- Communicate with insurance representatives and healthcare providers for claim resolution.
- Accurate notes documentation in logs and in PMS.
- Ensure compliance with HIPAA and company policies.
- Achieve individual productivity and quality standards.
Requirements:
- Education: Any Graduation except Engg and Computer science.
- Candidates pursuing studies through distance education AND appearing for their FINAL year exams can also be considered.
- Skills: Good communication skills (verbal & written) in English.
- Experience: 0-5 Years in any international call centre. Minimum typing speed of 30 WPM
- Basic knowledge of MS Office, preparing spreadsheets and documents
- Good Communication skills must be able to fluently converse in English.
- Must have a neutral accent.
- Work Environment: Willing to work in night shifts and to be flexible basis US time zones EST / PST/MST . Candidate should be willing for either shift as well as for weekend working as and when needed.
Roles & Responsibilities:
- Outbound calls to insurances for claim status and eligibility verification.
- Denial documentation and further action
- Calling the insurance carriers based on the appointment received by the clients.
- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
- Calling insurance companies to get the status of the unpaid claims.
- Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
Maintain the individual daily logs.
- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
- Work cohesively in a team setting.
- Assist team members to achieve shared goals.
- Compliance with Medusinds Information Security Policy, client/project guidelines, business rules and training provided, companys quality system and policies
- Communication / Issue escalation to seniors if there is any in a timely manner
- Punctuality is expected all the time
Why Join Us?
- Hands-on training in US healthcare billing.
- Growth opportunities within the company.
- A dynamic and collaborative work culture
Job Classification
Industry: BPM / BPOFunctional Area / Department: Healthcare & Life SciencesRole Category: Healthcare & Life Sciences - OtherRole: Healthcare & Life Sciences - OtherEmployement Type: Walk-insContact Details:
Company: MedusindLocation(s): Chennai
Keyskills: Voice Process International Voice Process
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Medusind
Medusind is one of the leading healthcare outsourcing service providers from India working with US clients. Medusind provides a comprehensive array of outsourcing solutions backed by robust compliance and quality processes, state-of -the -art technology, and rich domain expertise.
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