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Branch Operations Executive @ Tata AIA Life

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 Branch Operations Executive

Job Description

- Adhere to cash counter timings
- Cash & Cheque Collections policy premium, Reporting, Lodgments and reconciliation, Bounced Cheque management
- Petty Cash Management
- Support Distribution channels in policy issuance
- Service walk-in customer and attend to their service requirements
- Service to Sales - Generate NB opportunity from walk-in customers and assigned outcall campaigns
- Customer retention
 
Organizational Relationships
 
Reports To
  • Manager / Senior Manager - Field Operations
Job Dimensions

Geographic Area Covered

  • Specified Branch

Stakeholders Internal

  • Sales force (all channels), Finance & Accounts, Branch operations

Stakeholders External

  • No external interaction to be done excepting agents and BAs
Key Result Areas
Organization process
Key contributions
 
Adhere to cash counter timings
  • Adhere to cash counter timings as mentioned in the SOPs.
  • Control the entry/exit into the cashier room through entry into registers
Cash & Cheque Collections policy premium , Reporting , Lodgments and reconciliation, Bounced Cheque management
  • Accept payment towards premium or agent fees and subsequent lodgment of the same on the next day.
  • Perform EOD checks for collections in accordance with SOP.
  • TR Stationary Management.
  • Safe Key Management
Petty Cash Management
  • Recording of Petty cash, subjected to approved items mentioned on the lists as per the SOP.
  • Accounting for the same as per the SOP formats
Agent Commission Cheques handover
  • Agent commission cheques distribution and management in line with SOP norms.
Agent License handling
  • Agent licenses distribution and management in line with SOP
  • norms

Job Classification

Industry: Insurance
Functional Area / Department: Finance & Accounting
Role Category: Accounting & Taxation
Role: Accountant / Accounts Executive
Employement Type: Walk-ins

Contact Details:

Company: Tata AIA Life
Location(s): Kolkata

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Keyskills:   Training Senior Executive Accounting Branch operations Reconciliation Manager Technology Management Branch Operation Executive Room Salesforce

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Tata AIA Life

Tata AIA Life Insurance Company Limited