Center Manager
- IndiaMART
- 3 - 6 years
- Noida, Gurugram
- 11 months ago
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Job Description
Were looking for a dynamic professional to manage channel sales partners for subscription sales via tele-centers. Key responsibilities include team hiring, stakeholder engagement, training, KPI tracking, performance monitoring, and process improvement. The role also involves coordinating with product/data teams, ensuring timely payouts, and preparing performance reports.
- Channel Development: Manage multiple channel sales partners for subscription sales through tele-centers, adhering to SOPs, SLAs, and pricing models.
- Team Management: Drive hiring to meet manpower targets and maintain team productivity.
- Stakeholder Engagement: Communicate with stakeholders to resolve operational challenges.
- Training: Conduct onboarding and ongoing training to ensure knowledge transfer and product/process updates.
- Performance Monitoring: Track KPIs like data usage and lead conversion to boost productivity.
- Operational Evaluation: Monitor metrics such as calls, talk time, and pitch quality to optimize performance.
- Compliance s Payouts: Ensure accurate and timely partner payouts after due diligence.
- Cross-Functional Collaboration: Work with product and data teams to improve lead quality and process efficiency.
- Reporting: Prepare regular performance reports for management and internal review.
Key Skills
- Team Leadership: Extensive experience in building and managing large teams of 40+ members, fostering collaboration and high performance.
- Relationship Building: Develop strong rapport with team members using a consultative sales approach to drive engagement and productivity.
- Effective Communication: Excellent listening, questioning, and networking skills to foster meaningful connections and drive results.
- Reporting & Analysis: Expertise in report management, data analysis, and aligning insights with business objectives for informed decision-making.
Job Classification
Industry: Internet (E-Commerce)Functional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Branch Sales Manager (B2B)Employement Type: Full timeContact Details:
Company: IndiaMARTLocation(s): Noida, Gurugram
Keyskills: Client Acquisition B2B Sales Team Handling Lead Generation Telesales Cold Calling Inside Sales
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IndiaMART
IndiaMART is Indias largest B2B online marketplace that connects buyers and sellers across the country. It helps small and medium businesses grow by providing a digital platform to showcase their products and services and reach customers easily. IndiaMART operates across multiple product categorie...
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