Customer Care Analyst @ NTT DATA, Inc.

Home > Voice / Blended

Customer Care Analyst

NTT DATA, Inc.
0 - 3 years
Noida, Gurugram
8 months ago
Email to a friend
Report this job

Job Description

Task assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, and reviewing job contributions

Provide information and analysis to organizational strategic plans and reviews.

Prepare performance reports by collecting, analyzing, and summarizing data and trends.

Planning and implementing strategies and operations; improving systems and processes; managing staff.

Determine operational strategies by conducting needs assessments, performance reviews

Responsible for developing, analyzing, evaluating, delivering and interpreting our Center's key metrics. This includes presenting the metrics in an understandable and useable format to share with our Center and the Leadership teams

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: NTT DATA, Inc.
Location(s): Noida, Gurugram

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: customer service customer care sales customer support voice process non voice process operations management vba sql customer relationship customer management telecalling customer handling crm

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Multiple Openings | International Customer Service - BPOs

Impac

0 - 5 years

Delhi, NCR

8 days ago

₹ -8 Lacs P.A.

Customer Care Executive

Tech Mahindra

0 - 2 years

Hyderabad

13 days ago

₹ 1.75-2.75 Lacs P.A.

Rcm Ar Analyst - Mega Hiring Drive - 07th Feb

ModMed Technologies

2 - 3 years

Hyderabad

13 days ago

₹ Not Disclosed

Customer Support Executive (Bengali Voice Process)

Teleperformance

0 - 2 years

Bengaluru

13 days ago

₹ 2-2.75 Lacs P.A.

NTT DATA, Inc.

Company DetailsNTT DATA, Inc.

Customer Care Analyst @ NTT DATA, Inc.

Home > Voice / Blended