RCM Support Specialist- 2 Opening Immediate Joiner @ R Systems

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RCM Support Specialist- 2 Opening Immediate Joiner

R Systems
3 - 5 years
Pune
9 months ago
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Job Description

Looking for Healthcare Candidates

A main focus on distribution of support tickets and tracking them:

Manage multiple ticketing queues.
Create necessary reports.
Develop dashboards.
Ensure the team utilizes efficiently to streamline customer communication and business processes.

Role

Key Responsibilities:

Manage multiple ticketing queues.
Create necessary reports.
Develop dashboards.
Ensure the team utilizes efficiently to streamline customer communication and business processes.
Use queues to communicate and assign tasks to relevant partners.
Maintain strict HIPAA-compliant confidentiality with all client-related data.
Answer basic billing questions through ticketing queue.
Assess and analyze customer A/R status and provide updates with clear & detailed notes
A/R work as requested
Special projects as needed

Required Qualifications:

Proficiency in including creating reports, dashboards, using Chatter, and managing ticketing queues.
Basic billing experience (billing and or payment posting)
Experience managing the A/R process for clients.
Strong communication skills with the ability to interact with clients, providers and internal management.
Open for WFO/ Open for shift till 12 AM.

Job Classification

Industry: Analytics / KPO / Research
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: R Systems
Location(s): Pune

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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R Systems

About Harbinger Group Harbinger Group is a global provider of software products and services. The Harbinger Group companies are Harbinger Systems and Harbinger Knowledge Products. Harbinger Systems is a leading provider of software engineering services to some of the world's best product compani...

RCM Support Specialist- 2 Opening Immediate Joiner @ R Systems

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