Customer Support Specialist @ Ltimindtree

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Customer Support Specialist

Ltimindtree
3 - 6 years
Bengaluru
9 months ago
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Job Description

Job Description:

Strong communications skills
Excellent spoken and written English communication skills.
Effective, polished interaction with customer to gather information quickly.
explain customer responsibilities in resolving issue.
communicate next steps and status; and inspire confidence.
Demonstrable troubleshooting skills.
Cross-team collaboration.
Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions).
Technical aptitude sufficient to develop an understanding of the Azure Platform and architecture.
Online Account/Login troubleshooting skills. Exploratory learning skills.
The Azure Support Engineer provides business critical support to Azure customers around the world through various support offerings.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Ltimindtree
Location(s): Bengaluru

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Keyskills: Billing Azure subscription International Voice Process

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Ltimindtree

[NSE: LTIMindtree] is a global technology consulting and digital solutions LTIMindtree company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 75...

Customer Support Specialist @ Ltimindtree

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