Delivery Manager
- ION
- 14 - 22 years
- Bengaluru
- 7 months ago
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Job Description
Job Requirements
a. Bachelors degree in a related technology field or comparable job experiences
b. At least 10+ years of working experience, including at least 3 years in a leadership role focused on application management and support
c. Very good understanding in SFDC, SAP SF, Varicent, NetSuite, CLM etc.
d. Deep understanding of ITIL and ITSM processes and methodology, and its interaction with application lifecycle management principles.
e. Proven track record of managing mid to large-scale applications in complex, multi-platform environments.
f. Extensive experience in service delivery management and client management, working with various regions globally.
g. Strong leadership and team building skills, with the ability to inspire and motivate teams to achieve excellence.
h. Excellent communication and interpersonal skills, enabling effective stakeholder engagement at all levels.
i. Strong client management, analytical, and problem-solving skills, with strategic thinking and data-driven decision-making abilities.
j. Relevant Service Delivery Certifications (e.g., ITIL).
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: Head - Tech SupportEmployement Type: Full timeContact Details:
Company: IonIdeaLocation(s): Bengaluru
Keyskills: Netsuite Successfactors Salesforce Workday People Management Skills Risk Management Delivery Management
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