Senior Customer Service Representative @ HCL Technologies

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Senior Customer Service Representative

HCL Technologies
0 to 3 Yrs
Noida, Gurugram
7 months ago
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Job Description

Senior Customer Service Representative Noida 0-3 Years INDIA Job Family Delivery Transaction Job Description (Posting). To create new customer accounts/ records in the CRM database and update the requirements to be delievered (1.) To clearly understand customer requirements, instructions and specifications (2.) To create new customer accounts/ records in the CRM database with all required information regarding requirements and product details (3.) To regularly and accurately update the customer records/ accounts as per progress of the project as per agreed SLA (4.) To accurately update billing to the customer, invoices to be sent and recovered; and, manage financial accounts pertaining to the customer on closure of the project within the agreed timelines Qualification BCom No. of Positions 20 Skill (Primary) Domain Competencies (BSERV )-Customer Experience-Advertising Sales Auto req ID hidden_mobileBR,

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Senior Customer Service Representative

Contact Details:

Company: HCL Technologies
Location(s): Noida, Gurugram

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Keyskills: Customer Experience Advertising Sales

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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