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International Blended Process Hiring For Capita@ Mumbai

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 International Blended Process Hiring For Capita@ Mumbai

Job Description

We are hiring for Executive - Customer Service!!!


Criteria: Undergraduate/Graduate with minimum 6 months of international voice experience.

Shifts: UK rotational with 2 rotational offs


Roles and Responsibilities

  • Handle customer inquiries via phone calls, emails, or chats to resolve their concerns and provide excellent customer service.
  • Provide accurate information on products/services offered by the company to meet customers' needs.
  • Maintain a high level of professionalism while handling difficult situations with empathy and patience.

Job Location: Vikhroli, Mumbai

Mode: Work from Office


Contact person - HR Veronica - (Ve**************o@ca***a.com - 9036820***)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Capita
Location(s): Mumbai

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Keyskills:   Voice Process Communication Skills Customer Service Customer Care Customer Queries Customer Handling Voice Support

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Capita

UGRO Capital Limited is a Data Tech Lending platform that uses its strong distribution reach and Data-tech methodology to solve the small business credit gap in India. U GRO Capital's Data Analytics capability and strong Technology architecture provide customised sourcing platforms for each sourci...