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Salesforce Business Analyst @ Apps Associates

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 Salesforce Business Analyst

Job Description


Role:

  • This position is responsible for ensuring the health and stability of the Salesforce system, managing user interactions, and collaborating with product manager to deliver high-value solutions and generating various Salesforce reports.
  • Looking for a seasoned Salesforce admin who can also act as a business anlayst thus helping the product team. Doing data analysis as required to triage the issue.
  • Candidates to work in US time 9:00 am ET to 5 pm ET

Skills

  • 5+ years of experience supporting the Salesforce platform
  • Certified Salesforce Administrator
  • Experience with Salesforce (Sales Cloud, Service Cloud) and connected apps
  • Excellent communication skills (verbal and written) and the ability to explain technical solutions in nontechnical language
  • Understanding of business analysis and the ability to document processes and technical functionality
  • A strong customer service mindset and desire to help solve problems
  • Familiarity with Agile methodologies
  • Certified Salesforce Advanced Administrator, Certified Sales Cloud Consultant, Certified Service Cloud Consultant
  • Knowledge of JIRA . Resourceful, self-motivated, and able to be successful in an entrepreneurial team-based environment

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Consulting
Role Category: IT Consulting
Role: Functional Consultant
Employement Type: Full time

Contact Details:

Company: Apps Associates
Location(s): Noida, Gurugram

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Keyskills:   Salesforce Sales Cloud Salesforce Service Cloud Salesforce Admin Community Cloud Salesforce Business Analyst

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