Key Responsibilities:
- Develop and manage detailed project plans, ensuring alignment with IT operations objectives and successful project execution.
- Act as a liaison between cross-functional teams to facilitate collaboration, streamline communication, and drive project success.
- Implement and oversee Agile project management methodologies, ensuring adaptive planning, continuous improvement, and timely software releases.
- Identify and implement opportunities to optimize IT operational processes for efficiency and effectiveness.
- Assess project risks, develop mitigation strategies, and proactively address challenges to ensure smooth execution.
- Provide regular updates to stakeholders, ensuring transparency on project progress, challenges, and resolutions.
- Oversee quality assurance processes to ensure deliverables meet required standards, working closely with QA/testing teams.
- Ensure compliance with security protocols and regulatory requirements for all client projects.
- Implement change control processes to manage scope changes while maintaining alignment with business objectives.
- Maintain thorough project documentation, including project plans, status reports, and post-project evaluations.
Qualifications:
- Bachelors degree in Information Technology, Computer Science, or a related field.
- 6-8 years of experience in IT Software and Operations Project Management within a reputable organization.
- Strong understanding of IT infrastructure, operations, and best practices.
- Project Management Professional (PMP) or equivalent certification preferred.
- Strong analytical and problem-solving skills.
- Willingness to work US business hours to support client operations effectively.
Skills:
- Proficiency in project management tools, particularly Jira.
- Strong leadership and ability to work collaboratively with teams.
- Technical knowledge of IT operations, IT infrastructure, and basic coding.
- Understanding of software development life cycle (SDLC) methodologies, particularly Agile.
- Experience in risk assessment and mitigation strategies.
- Excellent communication and interpersonal skills.

Keyskills: Project Management Risk Assessment Trello Agile methodologies Jira Stakeholder Communication Agile certifications SDLC Kanban client operation pmp certification Confluence Scrum
Mavlers is a full-service digital marketing agency that has propelled growth for over 7,000 brands and agencies worldwide. As Google, Mailchimp, WP VIP, Microsoft, Salesforce, and HubSpot partners, we possess the expertise to deliver high-impact projects and campaigns tailored to our clients uniqu...