Internship Trainee @ Indus Towers

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Internship Trainee

Indus Towers
2 months duration
Mumbai
9 months ago
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Job Description

Role & responsibilities

1.Customer Interaction: Handling inbound and outbound calls to assist customers with their inquiries, complaints, and service requests.

Sales Support: Promoting telecom products and services to potential customers.

Data Management: Recording customer interactions and updating databases with accurate information.

Feedback Collection: Gathering feedback from customers about their experiences with the company's services.

Team Collaboration: Working closely with other team members and departments to resolve customer issues and improve service processes.

Training and Development: Participating in training sessions to improve your knowledge of telecom products, services, and customer service techniques.

Reporting: Preparing reports on customer interactions, sales performance, and other relevant metrics.

Compliance: Ensuring that all telecalling activities comply with company policies and regulatory requirements.

Preferred candidate profile:

1. Any Graduation

2. Good communication skills

3. Advance Excel

4. Good Technical skills

Job Classification

Industry: Telecom / ISP
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Sales Support & Operations - Other
Employement Type: Internship

Contact Details:

Company: Indus Towers
Location(s): Mumbai

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Keyskills: telecalling data management Cold Calling

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₹ 5,000/month

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Indus Towers

Indus Towers is an independently managed company offering passive infrastructure services to all telecom operators and other wireless services providers such as broadband service providers

Internship Trainee @ Indus Towers

Home > Sales Support & Operations