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Senior Business Analyst @ Hexaware Technologies

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 Senior Business Analyst

Job Description

  • Vast experience Data analysis and  product implementation
  • Engage with stakeholders to gather, analyse, and document customer requirements.
  • Facilitate discussions to ensure alignment between business goals and technical solutions.
  • Develop and maintain detailed project plans, workflows, and process documentation.
  • Identify areas for process improvement and implement solutions to enhance operational efficiency.
  • Create and oversee critical business documents, including,Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, Process Flows and Data Flows.
  • Ensure all documentation meets organizational standards and stakeholder expectations.
  • Collaborate with development teams to ensure timely and cost-effective project delivery.
  • Monitor project progress and address potential risks or delays proactively.
  • Act as a bridge between customers and technical teams to resolve problems effectively.
  • Analyse and troubleshoot customer issues, providing effective resolutions to maintain satisfaction
  • Act as a liaison between customers and technical teams to translate needs into actionable solutions.
  • Validate deliverables to ensure they meet business and functional requirements
  • Support testing and implementation phases by addressing gaps and aligning with customer needs

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Business Analyst
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Pune

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Keyskills:   Business Analysis Product Implementation Process Documentation Workflow Project Planning

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₹ 15-25 Lacs P.A

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Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...