Senior Contact Center Operations Manager | Government Projects @ TOP MNC

Home > Operations

Senior Contact Center Operations Manager | Government Projects

TOP MNC
5 - 9 years
Raipur
10 months ago
Email to a friend
Report this job

Job Description

1 Year initial LPE contract (Extendable)

5Days Work from Office (Raipur, Chhattisgarh)

Required:

1. Education - BE / BTech any specialization

2. 5+ years of contact center experience

3. 3+ years of experience in working with state/central government projects

4. Experience of defining the standard operating procedure (SOP) for contact centers

5. Experience of managing call center operations

6. Preferred contact center certification

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Contract

Contact Details:

Company: Top MNC client
Location(s): Raipur

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Contact Center Operations Management Standard Operating Procedures Development Government Project Management Customer-Centric Approach Call Center Technologies & Tools Problem Solving KPI Monitoring & Reporting Team Leadership & People Management

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ 12-15 Lacs P.A

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Ind Team Leader, Contact Center

Walmart

1 - 12 years

Bengaluru

19 days ago

₹ Not Disclosed

Hotel Operations Manager

OYO

1 - 6 years

Tirupati

19 days ago

₹ 4-8 Lacs P.A.

Operations Manager||Airline Experince

IGT Solutions

11 - 15 years

Bengaluru

19 days ago

₹ 10-13 Lacs P.A.

AI Engagement Manager

Capgemini

15 - 20 years

Bengaluru

19 days ago

₹ Not Disclosed

TOP MNC

NA

Senior Contact Center Operations Manager | Government Projects @ TOP MNC

Home > Operations