Provide exceptional customer support through various channels (chat, email, and voice) to resolve customer queries and concerns.
Work on multiple processes such as blended process, chat process, non-voice process, and voice process to handle diverse customer needs.
Handle international customers with empathy and professionalism, ensuring timely resolution of issues.
Collaborate with team members to achieve common goals and objectives.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Chat SupportEmployement Type: Full time