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Chat Support Executive @ TP

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 Chat Support Executive

Job Description

Job description-


We are hiring Fresher/Experienced candidates for Chat Support at Teleperformance Malad West, Mumbai! If you're looking to kickstart your career in a global process with excellent learning opportunities, this is the perfect role for you.


Position: Chat Support Executive


Shift: (Rotational shifts /Night Shift)


Office Location-


Teleperformance Towers, 1406-A/ 28, Malad, Mindspace, Malad West, Mumbai, Maharashtra-400104


It's a work from office job.


Eligibility Criteria-

  • Freshers/ Experienced candidates are welcome
  • International BPO experience = added advantage
  • Comfortable with night shifts/rotational shifts
  • Immediate joiners required this week.

Key Responsibilities

  • Respond to global customer queries via chat, & email
  • Provide clear, easy to understand technical assistance
  • Register complaints & offer suitable resolutions
  • Maintain accurate CRM updates
  • Deliver excellent customer experience

Why Join Teleperformance?


Competitive package Provident Fund, Great Incentives, Work with international clients, Strong learning & growth framework. Perfect opportunity for fresh graduates to begin a tech enabled support career.


Cab facility is available for pick and drop within the hiring zone.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Freshers

Contact Details:

Company: TP
Location(s): Mumbai

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Keyskills:   Excellent Verbal And Written Communication Skills Non Voice Process Chat Process International BPO

 Fraud Alert to job seekers!

₹ .25-3.75 Lacs P.A

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TP

excellent verbal communication skills , Sales experience Bpo experience, International process