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Walk In For International Chat Process @ IntouchCX

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 Walk In For International Chat Process

Job Description

Roles and Responsibilities

  • Provide chat support to international clients through various platforms such as WhatsApp, Facebook Messenger, Telegram, Snapchat, Instagram Direct, Viber, KakaoTalk, Line, WeChat etc.
  • Handle customer inquiries and resolve issues related to products/services offered by the company.
  • Work on a rotational shift schedule including evenings (24x7) with weekends off.
  • Meet performance targets set by the organization for quality standards and productivity metrics.
  • Collaborate with team members to achieve common goals and objectives.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Chat Support International Chat Process Email Support Non Voice Process Email Process Chat Process

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₹ 2.5-4 Lacs P.A

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