Provide chat support to international clients through various platforms such as WhatsApp, Facebook Messenger, Telegram, Snapchat, Instagram Direct, Viber, KakaoTalk, Line, WeChat etc.
Handle customer inquiries and resolve issues related to products/services offered by the company.
Work on a rotational shift schedule including evenings (24x7) with weekends off.
Meet performance targets set by the organization for quality standards and productivity metrics.
Collaborate with team members to achieve common goals and objectives.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Chat SupportEmployement Type: Walk-ins