Handle customer queries via chat, email, and non-voice processes.
Provide excellent communication skills to resolve issues efficiently.
Work on international chats from UK & US shifts (rotating week off).
Maintain a high level of accuracy while processing emails and chats.
Collaborate with team members to achieve process goals.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Chat SupportEmployement Type: Full time