Client Service Executive @ Petpooja

Home > Customer Success, Service & Operations - Other

Client Service Executive

Petpooja
1 - 3 years
Ahmedabad
9 months ago
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Job Description

Roles and Responsibilities:

Build and maintain strong client relationships.
Analyze customer data to identify trends and areas for improvement.
Proactively engage with customers to address concerns and gather feedback.
Resolve customer issues promptly and effectively.
Educate customers on product features and updates.
Monitor key performance indicators (KPIs) related to retention and implement
improvement strategies.
Collaborate with other departments to enhance the overall customer experience.

Additional Qualification and Skills:

Customer Retention
Customer Support

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Petpooja
Location(s): Ahmedabad

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Keyskills: Client Support Customer Service Client Relation Customer Relationship Relationship Management Client Servicing Client Retention Retention Client Relationship

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₹ 2.5-3.25 Lacs P.A

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Petpooja

Petpooja is the largest next-generation Point of Sale Software platform with the usage of more than 1,00,000+ outlets live across India. We are a product-based software company based out of Ahmedabad, Gujarat. The company is present in more than 1000+ cities across India, with more than 1400+ emplo...

Client Service Executive @ Petpooja

Home > Customer Success, Service & Operations - Other