Senior Customer Service Executive @ Muthoot FinCorp (MFL)

Home > Customer Success, Service & Operations - Other

Senior Customer Service Executive

Muthoot FinCorp (MFL)
0 - 3 years
Vijayawada, Guntur
8 months ago
Email to a friend
Report this job

Job Description

Key Job Responsibilities

To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches.

Promote and maintain positive relations with all contacts, customers, and potential customers

Achieve desired level of productivity to meet & contribute towards branch profitability targets.

Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.

Conduct promotional activities for marketing and drive referral programs for customer acquisition

Responsible to handle day to day transactions and valuables.

Maintain all data and records related to daily transactions

Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being

Knowledge, Skills & Attributes

Result Orientation

Customer Service & Retention Focus

Digital Mindset

Relationship Building

Process Knowledge/ Orientation

Effective Time Management

Cross Selling / Upselling Skills

Business Development

Communication Skills Proficiency in local language and English

Role Requirements

Educational Qualification Graduate

Experience Freshers / 1 year experience in lending / financial services

Job Classification

Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: Muthoot FinCorp (MFL)
Location(s): Vijayawada, Guntur

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Customer acquisition Time management Relationship building Focus Relationship Customer service Operations Financial services Senior Customer Service Executive

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Mega Walk in - Customer Support Executive (Non-Voice Process)

Teleperformance (TP)

1 - 2 years

Ambattur

2 days ago

₹ 2-4 Lacs P.A.

Customer Service-Process Associate

Genpact

0 - 3 years

Karimnagar

4 days ago

₹ Not Disclosed

Hiring - International Sales Executive - Voice Process

IntouchCX

1 - 4 years

Hyderabad

4 days ago

₹ 2.5-4.25 Lacs P.A.

Hiring For Bilingual French (B2) & English Voice Process Executive

IntouchCX

1 - 4 years

Hyderabad

4 days ago

₹ 4.5-6 Lacs P.A.

Muthoot FinCorp (MFL)

\n\nMacquarie is a global financial services group operating in 32 markets in asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Senior Customer Service Executive @ Muthoot FinCorp (MFL)

Home > Customer Success, Service & Operations - Other