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Hiring For Service Delivery Manager Role - Hyderabad @ Cognizant

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 Hiring For Service Delivery Manager Role - Hyderabad

Job Description

Role & responsibilities


  • Managing initiatives and resources across the project to facilitate seamless transformation.
  • Creating and providing high quality presentations, Reports and client deliverables.
  • Lead and Scale up the Process.
  • Define, implement and measure different KRA (Key Result Areas) for the workforce leading overall performance improvement.
  • Flexibility to work across multiple rotational shifts/night shifts.
  • Ability to work in a rich diverse environment, handle cultural and language differences and an effective communicator.

Qualifications:

  • Number of years of experience in Operations.
  • Exposure to project and program management function.
  • Ability to effectively influence and communicate cross-functionally with all levels of management.
  • Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment.
  • Ability to manage multiple teams spread across different locations.
  • Escalate issues to program stakeholders where necessary
  • Stakeholder management and regular report outs to senior management

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   Senior Operations Manager Operations Senior Manager Service Delivery Management

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Cognizant

Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The Company offers an extensive line of products and solutions that serve a wide range of market participants, including individual and institutional investors in public and priv...