Senior Process Executive-Mapping @ Cognizant

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Senior Process Executive-Mapping

Cognizant
1 - 5 years
Hyderabad
9 months ago
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Job Description

Roles and Responsibilities

Map customer service requests on Google My Maps platform.
Create POIs (Points of Interest) for various services offered by the bank.
Utilize GIS tools to analyze data and optimize map layouts.
Collaborate with internal teams to ensure accurate mapping of branches, ATMs, and other locations.
Provide excellent voice support through phone calls to customers.

Desired Candidate Profile

1-5 years of experience in chat process, email process, gis, google maps, mapping, or related fields.
Strong understanding of banking industry operations and processes.
Excellent communication skills with ability to work effectively in a fast-paced environment.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills: Mapping Email Process Chat Process GIS Google Maps POI Map Voice

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Cognizant

Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The Company offers an extensive line of products and solutions that serve a wide range of market participants, including individual and institutional investors in public and priv...

Senior Process Executive-Mapping @ Cognizant

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