Immediate Hiring For Bilingual Customer Support - English & Spanish @ IntouchCX

Job Description

Job descriptionAbout IntouchCXIntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth.Roles & Responsibilities

• Must have excellent verbal and written communication skills in both French and English.
• Should be capable of handling customer queries through live chat in real time in both languages.
• Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy.
• Address and resolve customer concerns effectively in both French and English.

Eligibility Criteria

• Freshers and Experience with proficiency in both French and English.
• Should be able to join immediately.
• Candidates who are pursuing their studies or serving a notice period are not eligible.
• Flexibility to work as per business requirements, including night shifts or graveyard shifts.

Perks & Benefits

• Transportation provided within a 25 km hiring radius.
• PF
• ESI
• Performance-based incentives.

Work Location - LIB, Kokapet.

Interested candidates reach to below recruiter.

Vishnu - 8309338***

vi*************u@in******x.com

Role: Non Voice - Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent Role

Category: Non Voice

Education UG: Any Graduate

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Spanish Customer Support chat Spanish Translation