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Microsoft Office 365 Administrator @ Kiya.ai

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 Microsoft Office 365 Administrator

Job Description

Hi All,


Greetings of the day!


Currently we are having opening for the position of Microsoft Office 365 Administrator with one of a leading Investment Banking Company.


Position Purpose

Supporting INDIA & APAC end users with Messaging MS Exchange, Outlook, MobileIron, Intune, IronPort backend Infrastructure.


  • Excellent knowledge and experience with following systems (must be with expert knowledge on following) :

  • Exchange 2016, Office 365 and Microsoft Outlook

  • Active directory (Basic knowledge of AD, GPO, scripting, etc..)

  • MobileIron MDM and IronPort

  • PowerShell

  • Understanding of core IT infra setup :

  • Wintel systems : Windows Server 2012/2016

  • Network : WIN/MAN/LAN topology, ICP/DMZ, F5 Load Balancer, Firewall

  • Storage : NAS/SAN/DAS

  • MS DNS, Windows 7/10

Responsibilities

  • Provide technical support to manage messaging services like Email, instant messaging and mobile device management. This includes Microsoft Exchange, Office 365, Skype, MS Teams, MobileIron, IronPort and Symphony.

  • Able to monitor and manage the uptime of messaging infrastructure.

  • Able to apply incident remediation, change management and patch management procedures for messaging services.

  • Must have a continual improvement, risk mitigation focus, and proactively improve the monitoring, efficiency, reliability, capacity and quality of all IT services under his managed perimeter.

  • Responsible for having an operational up to date BCP / DR documented and tested.

  • Able to work in different shifts or on weekends to manage the service delivery.

  • Liaising with Business Application Teams, Regional IT Teams, Global Infrastructure Support and IT Security Teams to resolve issues, complete tasks and deliver projects in a timely fashion.

  • Responsible for the SLA section related to the tower: SLA definition, reporting, dashboards.

  • Ensure the coordination and collaboration with regional / Global Head of the relevant functional area.

  • Ensure that the instructions and guidelines of the Group (esp. IT Security guidelines and Global ITI&P Governance) are respected and the architecture is validated.

  • Responsible for controls to be run for as well as the closure of audit points related to the tower.

Interested and relevant candidates can share their updated resume at di*********i@ki*a.ai


Job Classification

Industry: Investment Banking / Venture Capital / Private Equity
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Kiya.ai
Location(s): Mumbai

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Keyskills:   IronPort Email Security Office 365 Microsoft Intune PowerShell scripting Microsoft Exchange 2016 BCP / Disaster Recovery ITIL / ITSM O365 Windows Server 2012 / 2016 DMZ MobileIron MDM NAS / SAN Storage SLA Management

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₹ 2.5-7 Lacs P.A

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Kiya.ai

The Company is a specialist banking and financial industry IT solutions company with a decade of successful operations. We help creating new business models with our software products, solutions and specialized services. We are an ISO9001 and CMM Level 5 Company having a global foot print with opera...