Customer Support Executive @ Betsol

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Customer Support Executive

Betsol
0 - 4 years
Bengaluru
9 months ago
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Job Description

Responsible for providing timely and effective resolutions to our customers on support queries via chat or voice channel.
Responsible for responding to customers in an efficient and professional manner.
Meets expectations regarding productivity as defined by the process or manager.
Escalates necessary cases to the right level within the defined LOB (Line Of Business)
Ensures compliance with all company and departmental policies, procedures, and guidelines.
May be required to perform other tasks as requested, assigned, or directed.
Focus to achieve 100% customer satisfaction and fully responsible to delight customers with satisfactory service levels.
Flexibility to work extended hours with minimal notice during high volumes.
Working days: 5 days a week - Weekly time off: 2 days (Rotational) and not necessarily (Saturday / Sunday)

Self-motivated with excellent communication skills with experience in US bases voice process.
Innovative and self-starter
Ability to work with minimum supervision.
Demonstrated abil

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Betsol
Location(s): Bengaluru

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Keyskills: Voice process Compliance Customer satisfaction Focus Customer Support Executive Supervision

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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A2Zalpahabetsolutionz Pvt Ltd

Customer Support Executive @ Betsol

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