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Customer Success Executive - IT software @ Stellar Information

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 Customer Success Executive - IT software

Job Description

Role & responsibilities

Job Role

Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, taking job confirmations, media-in, payments, providing updates to customer & do follow ups as required, co-ordinate with internal departments till the media out.


Key Deliverables:

  • Inside sales executives need to interact with potential and existing Inbound customers through emails, telephone calls , and with walk in clients.
  • Work with these leads to convert into business for company's software and services.
  • Co-ordination with different internal departments.

Key Skills:

  • Any Graduate, additional certificate in Customer Services or experience in a related field will be preferred.
  • Exceptional verbal and written communication; interpersonal, customer service, problem-solving and conflict resolution skills.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Full time

Contact Details:

Company: Stellar Information
Location(s): Mumbai

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Keyskills:   Inside Sales Sales Lead Generation Inbound Sales Sales B2C Sales Telesales Fresher Hiring IT Sales

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₹ 1-4 Lacs P.A

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Stellar Information

Stellar Information Technology Private Limited Since 1993, Stellar has been a pioneer in providing data recovery, data migration and data erasure solutions. Stellar Data Recovery is a customer centric, critically acclaimed, global data recovery & erasure solutions provider with c...