Customer Support Executive Technical @ Clin Biosciences

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Customer Support Executive Technical

Clin Biosciences
15 Positions
Chennai
6 months ago
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Job Description

Main Roles:

Handle inbound/outbound calls for technical issues
Provide troubleshooting support for internet connectivity, software, system settings, email setup, etc.
Guide customers through technical procedures and configurations
Document technical issues and resolutions using CRM tools
Escalate unresolved cases to higher technical teams
Meet performance metrics including call quality, resolution rate, and customer satisfaction.

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Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Executive Technical

Contact Details:

Company: Clin Biosciences
Location(s): Chennai

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Your name (*)

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Clin Biosciences

Company Details

Customer Support Executive Technical @ Clin Biosciences

Home > Customer Service (Domestic)