Sales Executive
- Alacrity Ecommerce
- 3 - 5 years
- Nagpur
- 6 years ago
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Job Description
Designation: Sales Executive (Voice Process)
Experience: At least 6 months experience in a similar role in any International Call Center (Voice Process). Open to freshers as long as they have good verbal communication skills in English and a flair to sell.
Salary: Not a bar for deserving candidates
Location - Nagpur
Roles and Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries.
Identify and understand the customer?s needs well and position appropriate product / solution.
Build know- how on the product line to provide customers with quick & relevant solutions / information.
Strive to meet the sales targets.
Accurate system up- dation on orders made, customer interactions, transactions.
Whenever necessary, route calls to appropriate channel / resource person.
Ensure follow up on customer calls where necessary.
Complete call logs.
Complete call reports.
Soft Skills Needed:
Good verbal and written communication skills in English.
Patient & attentive listening & comprehension.
Ability to persuade and negotiate.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Non Tech Support - Voice / BlendedEmployement Type: FreshersContact Details:
Company: Alacrity EcommerceLocation(s): Nagpur
Keyskills: BPO Voice process Resource Person Sales Executive
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Alacrity Ecommerce
Alacrity E-Commerce Solutions Pvt. Ltd has served a large number of fortune international clients to formulate specifically designed e-commerce solutions.
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