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Join Our Global Crew: International Voice Process Executive -intouchcx @ IntouchCX

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 Join Our Global Crew: International Voice Process Executive -intouchcx

Job Description

Job Discription:

We're not just a call center. We're a bridge connecting people across continents. At Intouchcx, we're redefining customer experience through empathy, efficiency, and world-class communication. Our clients span the globeand so does our vision.


Your Mission:

As a Voice Process Executive, you're the voice of the brand. Whether it's assisting a customer from New York or resolving a query in Sydney, you're the friendly expert on the line.


What Youll Do:

  • Handle inbound/outbound calls for international clients with professionalism and accuracy
  • Listen, understand, and resolve customer queries quickly and efficiently
  • Maintain high customer satisfaction ratings
  • Accurately log interactions and escalate complex issues where needed
  • Follow global quality standards and compliance norms

Who You Are:

  • Fluent in English with a neutral or global accent
  • An excellent communicator with a calm, solution-focused mindset
  • Comfortable working night shifts and in a fast-paced team environment
  • Previous BPO/International Voice Process experience (At least 6 months)

What You Get:

  • Competitive base salary + performance incentives
  • Two way cab facility
  • Global exposure and career growth opportunities
  • Training with certified communication coaches
  • Vibrant workplace culture that celebrates diversity

Interested Candidates conctact the Below Recruiter/ Walkin to the below mentioned location:


Divya

8660530***


Walkin:

Mindspace B16Building, Raidurg, 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   International Voice Process International BPO Communication Skills Bpo Customer Service Bpo Voice Us Voice Process

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₹ 2.5-4.5 Lacs P.A

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