Openings For International Customer Support For Voice Process @ IntouchCX

Job Description

Job Description:

We are hiring Customer Support Executives for our International Voice Process. If you're fluent in English and enjoy solving customer issues with patience and professionalism, this is the right opportunity for you!

Roles and Responsibilities:

• Handle inbound and outbound calls for international customers
• Resolve queries related to products, services, orders, and complaints
• Provide excellent customer service and ensure customer satisfaction
• Escalate unresolved issues to the appropriate department
• Maintain call logs and update CRM tools.

Required Candidate Profile:

• Excellent verbal communication skills in English
• Comfortable with night shifts and rotational offs
• Minimum 12th pass or graduate in any stream
• Prior BPO experience (6 Months and Above in International Voice)
• Strong interpersonal skills and customer focus

Perks and Benefits:

• Attractive Incentives
• Two-way cab facilities (as per company policy)
• 5 days working
• Growth opportunities and internal promotion.

Interested candidates can walkin or reachout to below recruiter
Divya

8660530***

Walkin location: B16, Mindspace, 5th floor, back side of Inorbit mall https://maps.app.goo.gl/Cr8siKxC8wQpV7sE9

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Keyskills:   International Voice Process Blended Process Communication Skills Voice Process International BPO