Telecalling Executive @ Trdfin Support

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Telecalling Executive

Trdfin Support
0 - 3 years
Indore
7 months ago
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Job Description

Key Responsibilities:

Handle international customer calls efficiently and professionally.
Understand customer needs and provide appropriate solutions.
Troubleshoot issues and escalate complex problems when necessary.
Follow call handling protocols and maintain call quality standards.
Maintain accurate and detailed records of interactions.
Meet performance targets (KPIs) for customer satisfaction, call handling time, and resolution.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Trdfin Support
Location(s): Indore

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Keyskills: International Call Center International BPO Telecalling Inbound Calls Voice Process Outbound Calling

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₹ 1.25-4 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Trdfin Support

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Telecalling Executive @ Trdfin Support

Home > Voice / Blended