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Telecalling Executive @ Trdfin Support

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 Telecalling Executive

Job Description

Key Responsibilities:

  • Handle international customer calls efficiently and professionally.
  • Understand customer needs and provide appropriate solutions.
  • Troubleshoot issues and escalate complex problems when necessary.
  • Follow call handling protocols and maintain call quality standards.
  • Maintain accurate and detailed records of interactions.
  • Meet performance targets (KPIs) for customer satisfaction, call handling time, and resolution.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Trdfin Support
Location(s): Indore

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Keyskills:   International Call Center International BPO Telecalling Inbound Calls Voice Process Outbound Calling

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₹ 1.25-4 Lacs P.A

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Trdfin Support

#KhetiGaadi is knowledge based Advisory platform to buy, sell, rent and hire #Tractors and Farm Mechanisation equipment with Finance and Insurance support. The platform is one-stop solution for farmers, buyers, sellers and manufacturers to connect with each other in an easy and hassle- free way to f...