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Process Excellence-Deputy Manager @ Wipro

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 Process Excellence-Deputy Manager

Job Description

Job Role & Responsibility/Designation: Quality and Process Excellence


Delivery Process/ Function Name: Quality

Educational Qualification: BE / B Tech/ MBA/ B.Stat from a Premier Institute


Skills (Must Have):

Program management & change management

Problem solving tools/ analytical skills

Excellent communication / interpersonal, facilitation skills

High energy level, confident, assertive and team player


Experience (Minimum):

Consulting Experience

  • Minimum 2 years as Quality & Process Excellence practitioner & total 5 years of Experience.

Experience of managing team of quality practitioners.

Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering

Exposure to ISO, CMMi or COPC will be added advantage

Consulting experience in Shared Services Set up/BPO space is desirable


Job Description:

  • Responsible for driving quality initiatives for Wipro / Client Accounts.
  • Working with dispersed cross functional teams on organizational process (re)- design or industry specific business processes

Leverage business optimization & innovation tools & application for process re-engineering

Benchmarking processes, Mgmt dashboard set up & building the best practices repository.

Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship

Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation


5 days WFO

Location: Hyderabad

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Hyderabad

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Keyskills:   Process Improvement Lean Six Sigma Continuous Improvement Process Excellence

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