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AR Caller / Senior AR Caller @ Calpion Software

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 AR Caller / Senior AR Caller

Job Description

As an AR caller/Senior AR Caller, you will be responsible for tasks related to medical billing. These include contacting insurance companies, patients, or responsible parties to resolve unpaid or denied medical claims. This role aims to ensure timely payment, maximize revenue, and minimize financial losses for healthcare providers.
Key Responsibilities
  • Meet Quality and productivity standards.
  • Contact insurance companies for further explanation of denials & underpayments.
  • Experience working with multiple denials is required.
  • Take appropriate action on claims to guarantee resolution.
  • Ensure accurate & timely follow-up where required.
  • Should be thorough with all AR Cycles and AR Scenarios.
  • Should have worked on appeals, refiling, and denial management
    .
Mandatory Skills
  • Excellent written and oral communication skills.
  • Minimum 1-year experience in AR calling
  • Understand the Revenue Cycle Management (RCM) of US Healthcare providers.
  • Basic knowledge of Denials and immediate action to resolve them.
  • Follow up on the claims for collection of payment.
  • Responsible for calling insurance companies in the USA on behalf of doctors/physicians and following up on outstanding accounts receivables.
  • Should be able to resolve billing issues that have resulted in payment delays.
  • Must be spontaneous and enthusiastic
Desired skills
  • Experience Physician billing is an added advantage
  • Experience in EPIC, ATHENA and NextGen
Talk about our culture and values
At Calpion, were not just a company were a dynamic culture fueled by six core values: Agile, Collaborative, Innovative, Fun, Inclusive, and Passionate. These values drive our every move:
Agile: We thrive on change, adapting swiftly to new challenges.
Collaborative: Together, we achieve greatness through teamwork and diverse perspectives.
Innovative: We push boundaries, constantly exploring new ideas and solutions.
Fun: Laughter and camaraderie make our workplace a joyous one.
Inclusive: Diversity is our strength, ensuring every voice is heard and valued.
Passionate: We approach every task with dedication and enthusiasm.
Join us at Calpion and be part of a culture thats not just about work its about innovation, growth, and making an impact.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Calpion Software
Location(s): Coimbatore

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Keyskills:   Denial management Claims Medical billing AR Calling Billing Agile Appeals US healthcare Revenue cycle management Accounts receivable

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Calpion Software

Calpion was founded in 2004 with the vision to provide high quality solutions & services at the intersection of business and technology to Fortune 500 & mid-market customers. Calpion provides high quality & sustainable value to our customers through our core services that include Healthcare applicat...