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- Tech Mahindra
- 5 to 9 Yrs
- 7 months ago
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Job Description
- As a SAP Solutions and IT Technical Support Specialist, your primary objective is to provide solutions and support in the functional areas of EWM and WM to Mahindra Spare Unit domestic businesses. You will serve as a key communication point for IT system requirements and collaborate with the operations team to ensure updates are effectively communicated. Another key responsibility is to analyze technology requirements, work with service providers, and define project plans to ensure timely delivery of projects. You should have a proactive approach to learning, staying updated on business processes, new products, technologies, and methodologies for efficient project delivery. In addition, you will be tasked with identifying process improvement opportunities, working closely with customers to define problem statements and solutions, and deploying effective solutions horizontally to standardize processes across businesses. It will also be your responsibility to identify training needs for business team members, organize training sessions, and workshops to equip users with the necessary skill sets for SAP end user activities. Your role will involve multitasking, including daily support management for SAP to ensure seamless user experience and business continuity, as well as managing projects. You will act as a front-end support to business representatives, providing solutions and implementing new projects in a changing environment. Furthermore, you will be responsible for knowledge transfer, training, and supporting subordinates to facilitate their growth and development, ensuring optimal performance for daily support and project activities. To be successful in this role, you should have 5-8 years of experience in SAP daily call management, particularly in the core functional areas of MM, SD, and FI, with a minimum of 3 project implementations. Experience in the manufacturing industry, preferably in auto and ancillary businesses, is preferred. A graduation degree, preferably in Operations, is required for this role, while a management degree would be an added advantage. Key skills for this role include functional expertise in EWM, WM, IM, DMS, and MKM, the ability to work independently, and mentor junior team members. Additionally, understanding best practices and benchmarking processes in the industry is important. In terms of behavioral competencies, you should possess skills such as anticipating and leveraging business opportunities, resource utilization, customer satisfaction, innovation, accountability, teamwork, and passion for work.,
Employement Category:
Employement Type: Full timeIndustry: ManufacturingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: The cleaned title from the provided string isContact Details:
Company: Mahindra GroupLocation(s): Jaisalmer,+ View Contact
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Tech Mahindra
Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...
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