As a Veeva QMS Support Specialist in Hyderabad, India, your role will involve providing L2/L3 support for Veeva Vault QMS applications. You should have 4-8 years of experience in quality management systems analysis and implementation, with a strong understanding of GxP regulations, Veeva Vault QMS, and ITIL practices. Key Responsibilities: - Owning L2/L3 support for Veeva Vault QMS applications such as Quality Events, Deviations, Complaints, CAPA, Change Control, Audits Training/QualityDocs. - Triageing and resolving incidents requests; managing problems known errors using ITIL practices tools like ServiceNow/Jira. - Performing break-fix configuration updates, minor enhancements, periodic vault releases, pre-validation smoke tests, impact assessment enablement. - Maintaining SLA OLA adherence, release notes, SOP-aligned service documentation. Customization & Configuration: - Configure objects, lifecycles, workflows, roles, security, page layouts, controlled vocabularies, quality processes. Qualifications Required: - 4-8 years of experience in quality management systems analysis and implementation. - Strong understanding of GxP regulations, Veeva Vault QMS, and ITIL practices. Please note that customization and configuration tasks will also be a part of your responsibilities. As a Veeva QMS Support Specialist in Hyderabad, India, your role will involve providing L2/L3 support for Veeva Vault QMS applications. You should have 4-8 years of experience in quality management systems analysis and implementation, with a strong understanding of GxP regulations, Veeva Vault QMS, and ITIL practices. Key Responsibilities: - Owning L2/L3 support for Veeva Vault QMS applications such as Quality Events, Deviations, Complaints, CAPA, Change Control, Audits Training/QualityDocs. - Triageing and resolving incidents requests; managing problems known errors using ITIL practices tools like ServiceNow/Jira. - Performing break-fix configuration updates, minor enhancements, periodic vault releases, pre-validation smoke tests, impact assessment enablement. - Maintaining SLA OLA adherence, release notes, SOP-aligned service documentation. Customization & Configuration: - Configure objects, lifecycles, workflows, roles, security, page layouts, controlled vocabularies, quality processes. Qualifications Required: - 4-8 years of experience in quality management systems analysis and implementation. - Strong understanding of GxP regulations, Veeva Vault QMS, and ITIL practices. Please note that customization and configuration tasks will also be a part of your responsibilities.
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Quality Management Systems Analyst
Contact Details:
Company: LTI Mindtree LimitedLocation(s): All India,