Handle international calls from clients across various countries, including UK and US.
Provide exceptional customer service to resolve customer queries and concerns.
Work on rotational shifts, including evenings (2:30 PM - 11:30 PM) and weekends.
Meet performance targets for quality, productivity, and sales metrics.
Collaborate with team members to achieve common goals.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full time