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Customer Support Banking Background @ White Horse Manpower

Home > Customer Service (International)

 Customer Support Banking Background

Job Description

    Job Overview:

    We are hiring Customer Support Executives for leading banking sector clients. The ideal candidates should have prior experience or educational exposure in the banking domain. Your role will involve resolving customer queries via phone, email, or chat and providing excellent service in compliance with client standards.


    Responsibilities:

    • Handle customer queries related to banking products/services.

    • Perform inbound/outbound calls or support via email/chat.

    • Update customer information and maintain case logs.

    • Ensure SLA compliance and high-quality support.

    • Escalate unresolved issues to appropriate departments.

    • Maintain professionalism and accuracy in all interactions.


    Requirements:

    • Graduation in any stream (Finance/Commerce preferred).

    • 6 months to 3 years of customer service experience in BFSI.

    • Strong verbal and written communication skills.

    • Basic understanding of banking products and services.

    • Flexible to work in rotational shifts.


    Preferred:

    • Experience in voice/email/chat processes.

    • Multilingual communication (added advantage).

    • Knowledge of KYC, loans, cards, or account services.


    To Apply:

    Please Walk-in Directly (Monday to Saturday, 9 AM to 6 PM)
    Free Job Placement Assistance

    White Horse Manpower
    Get placed in Fortune 500 companies.
    Address:
    #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex,
    Jumma Masjid Road, Bangalore 560051.

    Contact Numbers: hidden_mobile / hidden_mobile.

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Banking Background for

Contact Details:

Company: White Horse Manpower
Location(s): Bengaluru

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Keyskills:   account services inbound calls kyc voice process email support bfsi chat support

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₹ 1 to 4 Yr

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White Horse Manpower

White Horse Manpower Consultancy Private Limited Recruitment Company with more than 15 Plus International BPOs in the consultancy giving SPOT OFFER Letters Walkin with 2-3 Resumes from Monday 2 Saturday 10am to 6pm call Niki 9886747291,9342431048,9886188040 Free Recruitment no charges Niki ...