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Hiring International chat Process @ IntouchCX

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 Hiring International chat Process

Job Description

Roles and Responsibilities

  • Handle customer queries via email support, ensuring timely resolution of issues.
  • Provide accurate and professional responses to customers through various communication channels (email, chat).
  • Meet performance targets for quality, productivity, and customer satisfaction metrics.
  • Collaborate with internal teams to resolve complex customer complaints and escalations.
  • Maintain a high level of product knowledge to effectively address technical questions from customers.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   international ch Email Support chat

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₹ .5-4.25 Lacs P.A

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...