Hiring International chat Process @ IntouchCX

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Hiring International chat Process

IntouchCX
1 - 4 years
Hyderabad
9 months ago
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Job Description

Roles and Responsibilities

Handle customer queries via email support, ensuring timely resolution of issues.
Provide accurate and professional responses to customers through various communication channels (email, chat).
Meet performance targets for quality, productivity, and customer satisfaction metrics.
Collaborate with internal teams to resolve complex customer complaints and escalations.
Maintain a high level of product knowledge to effectively address technical questions from customers.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills: international ch Email Support chat

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₹ .5-4.25 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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IntouchCX

IntouchCX

Hiring International chat Process @ IntouchCX

Home > Non Voice