Crm Business Analyst @ Zensar

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Crm Business Analyst

Zensar
5 - 10 years
Hyderabad
6 months ago
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Job Description

Position : CRM BA

Experience : 5+Yrs

Location : Pune,Bangalore,Hyderabad,Kolkata,Chennai

Key Responsibilities:

Collaborate with business stakeholders to analyze, document, and refine business processes and requirements.
Act as a bridge between technical teams and business units to ensure effective communication and successful solution implementation.
Gather and document functional and non-functional requirements for Dynamics 365 (CE) and Power Platform (Power Apps, Power Automate, Power BI).
Conduct gap analysis and recommend process improvements leveraging Dynamics 365 and Power Platform capabilities.
Develop and maintain detailed documentation, including business requirements, use cases, process flows, and user stories.
Support solution design and assist in system testing, user acceptance testing (UAT), and training.
Assist in the configuration and customization of Dynamics 365 applications.
Identify risks and dependencies within the project scope and work with stakeholders to address them.
Stay up to date with the latest features and best practices in Dynamics 365, Power Platform, and related technologies.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Zensar
Location(s): Hyderabad

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Keyskills: Business Analyst Dynamics 365 CE CRM

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₹ 10-20 Lacs P.A

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Company DetailsZensar Technologies

Crm Business Analyst @ Zensar

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